Privacy Policy

Your privacy is important to us.

Last Updated: June 12, 2025

This Privacy Policy describes how Gemba NextGen ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or interact with us.

1. Information We Collect

Personal Information You Provide to Us:

We collect personal information that you voluntarily provide to us when you register for our PMP certification courses, subscribe to our newsletters, fill out contact forms, participate in surveys, or otherwise communicate with us. This information may include:

  • Contact details: Name, email address, phone number, mailing address.
  • Demographic information: Such as age, gender, education, and professional background.
  • Payment information: While we do not directly process credit card information on our site, we may collect billing addresses and transaction details related to your purchases. Payment processing is handled by secure third-party payment gateways.
  • Communications: The content of your communications with us, including inquiries, feedback, and customer support requests.

Information We Collect Automatically:

When you visit our website, we may automatically collect certain information about your device and usage through cookies, web beacons, and other tracking technologies. This information may include:

  • Log data: Your IP address, browser type, operating system, referring URLs, pages viewed, and access times.
  • Usage data: Information about how you interact with our website, such as clicks, scrolls, and navigation paths.
  • Device information: Device type, unique device identifiers, mobile network information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our website and services.
  • To process your registrations and course enrollments.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To send you administrative information, such as updates, security alerts, and support messages.
  • To send you marketing and promotional communications, if you have opted in to receive them.
  • To personalize your experience on our website.
  • To analyze and improve our website, services, and marketing efforts.
  • To detect and prevent fraud, security breaches, and other harmful activities.
  • To comply with legal obligations and enforce our terms and policies.

3. How We Share Your Information

We may share your personal information with:

  • Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, email delivery, and customer service.
  • Affiliates: Our affiliated companies or entities for business and operational purposes.
  • Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In connection with a merger, acquisition, asset sale, or other business transaction.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Rectification: Request correction of inaccurate or incomplete personal information.
  • Erasure: Request the deletion of your personal information under certain conditions.
  • Restriction: Request that we restrict the processing of your personal information under certain conditions.
  • Object: Object to our processing of your personal information under certain conditions.
  • Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: